Terms of Service

incresco is a creator-tracking and analytics tool for brands and agencies. It captures publicly available performance data for the creator accounts you choose to track across supported platforms, refreshes that data on a schedule, and surfaces content that beats a creator’s own baseline. Feature availability depends on your plan, active workspace membership, and the data providers configured for your workspace.

You are responsible for your account credentials and for all activity under your account. Workspaces may have multiple members with different roles; the workspace owner is responsible for managing membership and for the actions of its members. You must provide accurate information and keep it up to date.

You agree not to:

• use the Service to violate any law or the terms of any third-party platform;
• attempt to access data or workspaces you are not authorized to access;
• resell, scrape, or redistribute the Service or its data except as expressly permitted;
• interfere with or disrupt the integrity or performance of the Service.

Paid plans are billed in advance on a recurring basis through our payment processor. Metered usage is measured by the number of videos you track; the number of creators you track is unlimited on every tracking-enabled plan. Unless required by law, fees are non-refundable. You can cancel at any time; cancellation takes effect at the end of the current billing period. We may change pricing with reasonable notice.

incresco processes publicly available information about the creator accounts you choose to track. We do not control third-party platforms, and platform availability, rate limits, or changes may affect the freshness, completeness, or accuracy of data. You are responsible for ensuring your use of tracked data complies with applicable laws and the terms of the relevant platforms.

incresco and its software, design, and content are owned by us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. You retain ownership of the data and configuration you submit; you grant us the rights needed to operate and improve the Service.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted or error-free, or that any metrics or analytics will be accurate or complete. Analytics are estimates and should not be the sole basis for business decisions.

To the maximum extent permitted by law, incresco will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or to protect the Service or other users. On termination, your right to use the Service ends and we may delete your data after a reasonable period.

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email. Your continued use after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, and by any mandatory consumer-protection law that applies in your jurisdiction.

Questions about these Terms? Email support@socialintelligencelabs.com.